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Fashion logistics: filling the gaps for a better customer experience

Fashion logistics: filling the gaps for a better customer experience

Blog posts   •   Aug 16, 2019 12:30 GMT

Logistics providers need to fill vital gaps to deliver a better customer experience with transparency at the consumer level. This will determine their position to provide the necessary services and even disrupt the future fashion industry. Mattias Praetorius, global head of the Consumer, Retail and Fashion industry vertical at Panalpina, looks at the trends in this blog post.

The times they are a changin’

The times they are a changin’

Blog posts   •   Aug 21, 2018 14:20 GMT

A 1998 Panalpina video boasting about the company's website as well as Apple's recent mind-boggling market capitalization inspired CEO Stefan Karlen to write a blog post on how important it is for Panalpina, and the freight forwarding and logistics industry as a whole, to change the way we do business. Customers should always be front of mind 24/7/365 and have an easy and seamless experience.